Returns portal

Thecosts for the return shipment are borne by the buyer. The items can be returned within 14 days.

Please report here your return with us. The return costs of €5.49 will be deducted from the refund amount. However, you also have the option of returning the goods at your own expense using a shipping service provider of your choice. In this case, you will be refunded the full purchase amount.

Conditions for returns and exchanges:

  • Please do not return your goods freight collect or uninsured, if this is the case we will have to charge you for the costs.
  • Only goods that have been tried on for a size test can be returned. Worn or washed goods cannot be returned or exchanged. The goods must be properly packed.
  • If possible, please use our shipping carton for returns
  • Returns must be sent separately and cannot be bundled.
  • The refund will be made no later than 14 days after receipt of the return shipment

Our return address:

Rüdigerstraße 12
44319 Dortmund